Shipping policy
Shipping Policy
Last Updated: 19/06/2026
Thank you for shopping with [kutumbkart]. We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below.
1. Order Processing Time
All orders are processed within 1-2 days after payment confirmation.
- Orders are processed on business days only.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, sales events, or holidays, processing times may be slightly longer.
2. Shipping Methods
We partner with trusted courier and logistics providers to deliver your orders.
Available shipping methods may include:
- Standard Shipping
- Express Shipping
- Same-Day or Next-Day Delivery (where available)
Shipping options available for your order will be displayed during checkout.
3. Shipping Costs
Shipping charges are calculated based on factors such as:
- Delivery location
- Product weight and dimensions
- Selected shipping method
Shipping Rates
- Standard Shipping: Free
- Express Shipping: Rupees 139
- Free Shipping: Available on orders above Rupees 499 (if applicable)
Final shipping charges will be shown before you complete your purchase.
4. Delivery Timeframes
Estimated delivery times are:
Within India
- Standard Shipping: 3-4 BUSINESS DAYS
- Express Shipping: 1-2 days BUSINESS DAYS
Remote Areas
Certain locations may require additional delivery time.
Please note that delivery estimates are not guaranteed and may vary depending on courier operations and local conditions.
5. Tracking Your Order
Once your order has been shipped, you will receive:
- A shipping confirmation email
- A tracking number (if applicable)
- Tracking instructions
You can track your shipment using the courier's tracking system.
6. Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Customs inspections (for international shipments)
- Courier service delays
- High order volumes
In such cases, we appreciate your patience and understanding.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- Delivery may be delayed.
- Additional shipping charges may apply.
- We are not responsible for orders delivered to incorrectly provided addresses.
Please contact us immediately if you notice an error in your shipping details.
8. Lost, Missing, or Damaged Packages
If your package:
- Arrives damaged,
- Appears lost in transit, or
- Is marked as delivered but not received,
Please contact us within 2 days of the expected delivery date.
We will work with the courier service to investigate and assist in resolving the issue.
9. International Shipping
Option B: We offer international shipping to selected countries.
For international orders:
- Shipping costs will be calculated at checkout.
- Delivery times vary by destination.
- Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.
We are not responsible for delays caused by customs clearance processes.
10. Order Status and Support
If you have any questions regarding shipping or delivery, please contact us:
Store Name: [kutumbkart]
Email: ["gy7251500@gmail.com" (mailto:gy7251500@gmail.com)]
Customer Support Hours: 6 AM to 6 PM
We are happy to assist you and ensure a smooth delivery experience.